Policies

At TeachSmart, our dedication to excellence involves occasional randomized checks where you may be asked to present your up-to-date policy documents. Ensuring comprehensive and readily available policies is crucial, reflecting our commitment to maintaining high standards and transparency in our educational environment.

  • Appeals Policy:
    • This policy outlines the process for students or stakeholders to appeal decisions made by TeachSmart. It includes the steps to be followed, the timeframe for submitting appeals, and the criteria for a valid appeal.

 

  • Complaints Policy:
    • The Complaints Policy details the procedure for addressing and resolving complaints from students, parents, or staff. It includes information on how to submit a complaint, the investigation process, and the steps taken to address and resolve the issue.
  • Course Content Review Policy:
    • This policy governs the regular review and update of course content to ensure its relevance, accuracy, and alignment with educational standards. It outlines the process for curriculum evaluation and the mechanisms for making necessary updates.
  • Data Protection Policy:
    • The Data Protection Policy outlines how TeachSmart collects, processes, stores, and protects personal and sensitive information. It ensures compliance with data protection laws and outlines the rights of individuals regarding their personal data.
  • Malpractice Policy:
    • This policy addresses any form of malpractice within the organization, such as cheating, plagiarism, or unethical behavior. It outlines the consequences for malpractice and the procedures for investigation and resolution.
  • Equal Opportunity Charter:
    • The Equal Opportunity Charter emphasizes TeachSmart’s commitment to providing equal opportunities for all individuals, regardless of their background, race, gender, or other characteristics. It outlines the measures taken to promote diversity, inclusion, and equal treatment.
  • Reasonable Adjustments Policy:
    • This policy details the steps taken by TeachSmart to make reasonable adjustments to accommodate the needs of students with disabilities or special requirements. It ensures that all students have an equal opportunity to access and participate in educational programs.
  • Safeguarding Learners Policy:
    • The Safeguarding Learners Policy outlines the measures in place to protect the well-being and safety of learners. It includes procedures for identifying and responding to potential risks or concerns related to the welfare of students.
  • Evaluation Form:
    • The Evaluation Form is a tool used to collect feedback from students, staff, or other stakeholders about various aspects of TeachSmart’s programs and services. It helps in assessing the effectiveness of courses, teaching methods, and overall satisfaction.
  • Reflective Practice Form:
    • The Reflective Practice Form is a tool for educators and staff to reflect on their teaching or professional practices. It encourages self-assessment and continuous improvement by prompting individuals to analyze and learn from their experiences.
  • Marketing Procedure:
    • The Marketing Procedure outlines the guidelines and strategies for promoting TeachSmart’s programs and services. It includes details on ethical marketing practices, target audience identification, and methods for measuring the effectiveness of marketing campaigns.

These policies and forms collectively contribute to the effective governance, quality assurance, and ethical conduct within TeachSmart.

Privacy Policy

Who are ‘we’?

When we use terms like ‘we’ (or ‘our’ or ‘us’), we are specifically referring to TeachSmart and its parent company, CCID Bangladesh Ltd. You may also hear us simply as ‘TeachSmart’. Our operational footprint spans globally, with our central hub strategically based in Bangladesh. However, our network extends across diverse locations worldwide. For detailed address information on all TeachSmart locations, please refer to the Our Locations page 

Comments:

When visitors leave comments on our site, we collect data from the comments form, along with the visitor’s IP address and browser user agent string to aid in spam detection.

An anonymized string, generated from your email address (hashed), may be shared with the Gravatar service to check if you have a Gravatar account. Gravatar’s privacy policy is accessible here. Once your comment is approved, your profile picture becomes visible to the public in the context of your comment.

Media:

If you upload images to our website, please refrain from including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the site.

Cookies:

When you leave a comment, you may choose to save your name, email address, and website in cookies. These cookies are for your convenience, allowing you to avoid re-entering your details when leaving another comment. These cookies will last for one year.

If you visit our login page, a temporary cookie is set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Upon logging in, several cookies are set up to save your login information and screen display choices. Login cookies last for two days, while screen options cookies last for a year. If you choose “Remember Me”, your login will persist for two weeks. Logging out of your account will remove the login cookies.

Editing or publishing an article triggers an additional cookie saved in your browser. This cookie contains no personal data; it only indicates the post ID of the edited article and expires after 1 day.

Embedded Content from Other Websites:

Articles on our site may include embedded content (e.g., videos, images, articles) that behaves similarly to if the visitor has visited the other website. These embedded elements may collect data, use cookies, embed third-party tracking, and monitor interaction, especially if the visitor has an account and is logged in to that website.

Who We Share Your Data With:

If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data:

If you leave a comment, the comment and its metadata are retained indefinitely for automatic follow-up approval. For registered users, personal information provided in user profiles can be seen, edited, or deleted at any time. However, usernames cannot be changed. Website administrators also have access to and can edit this information.

Your Rights Over Your Data:

If you have an account or have left comments, you can request an exported file of your personal data, including any information you have provided. You can also request the erasure of any personal data we hold, excluding data we are obligated to retain for administrative, legal, or security purposes.

Where Your Data Is Sent:

Visitor comments may undergo automated spam detection services.